At IndiaMart, we are looking for Tele Associates!!
- Pre-Call Study the case and determine the current eligibility of the assigned sellers through available resources/online.
- Obtains client information by connecting with them through telephone calls and verifies information.
- Based on the collected/verified information, update the client’s profile to meet the desired profile score.
- Educating clients about the benefits to their business, answering questions, and clearing doubts.
- Disposing of the cases with appropriate reason codes based on the conversation with the respective sellers.
- Keeping the clients informed about the recorded conversation before starting to collect any information from them.
- Following up with the sellers based on the request made by them over the calls.
- Achieving the daily/Weekly,/Monthly business targets.
- Work for 3-4 hours a day to achieve the target number of Daily connect/content collection.
Primary Requirements:
- Work from Monday through Saturday
- 9 AM to 7 PM (minimum 3-4 hrs./day)
- Must have a good working environment at home with a dedicated private area to work and Table/Chair
- Must have a computer, a smartphone (Android) with a separate SIM for calling, and Good internet connectivity.
