Role & responsibilities
- Provide voice based support to international customers.
- Handle and resolve customer queries effectively and efficiently
- Comfortable working in 24/7 rotational shifts
- Adhere to process requirements and achieve performance targets
Preferred candidate profile
- Excellent English communication skills
- Comfortable in a fast-paced, dynamic work environment
- Team player with a positive and professional attitude
- Comfortable to work in rotational shifts
- Comfortable to work from office for the first three months
Benefits
- Lucrative performance based incentives
- One way cab facility provided
- Work life balance with 2 rotational weekly offs
- Work from home after 3 months
Interested candidate can share your updated resume to josephabilash.r@sutherlandglobal.com
